Frequently Asked Questions
Find quick answers about our facials, skincare services and bookings at Yano Skincare in Chicago.
What facial should I book if it’s my first time?
If it’s your first visit, we recommend starting with our New Client Facial, designed specifically for new clients.
During this appointment, we perform an in-depth skin analysis, review your concerns (acne, hyperpigmentation, texture, sensitivity, or anti-aging), and create a customized treatment plan tailored to your skin.
You can book your New Client Facial right here with one click.
How often should I get a facial?
Most clients see the best results when they book facials every 2–6 weeks. This timing aligns with your skin’s natural renewal cycle and allows us to address concerns proactively, especially if you struggle with acne, uneven tone, texture, or dullness.
We’ll help you create a consistent skincare routine that keeps your skin clear, bright, and healthy year-round.
Do you offer personalized skincare plans?
Yes. At Yano Skincare, all treatments are fully customized, from the techniques we use to the professional products selected for your unique skin.
We work with ProCell Therapies Microchanneling, Dermaplaning, Cell Story Liquid Needles, HydraGlow Facial with Zemits Technologies, and Face Reality Skincare to deliver targeted, effective results.
Your esthetician designs each facial to address exactly what your skin needs that day, whether it’s deep hydration, acne management, brightening, barrier repair, or anti-aging care.
What skincare products do you use? Are they safe for sensitive skin?
We use the highest quality of clinically proven professional skincare products, including Glymed Plus, Hydrinity, ProCell Therapies Stem Cells, Osmosis, Sorella Apothecary, and Face Reality, all known for clean, effective, and safe formulations.
Products are chosen in real time based on your skin condition during your visit, ensuring every step aligns with your goals.
Clients with sensitive or reactive skin such as rosacea, eczema, acne, or hyperpigmentation consistently see noticeable improvement with our curated product selection.
Do you treat acne, hyperpigmentation, texture, or aging concerns?
Absolutely. Yano Skincare specializes in acne treatments, hyperpigmentation, brightening facials, anti-aging rejuvenation, and texture repair.
We combine advanced techniques with ProCell Therapies, targeted Face Reality acne care, and nutrient-rich Sorella formulations to achieve visible, long-lasting improvements.
Whether you’re dealing with hormonal acne, dark spots, dullness, or fine lines, every treatment is tailored to deliver safe and effective results.
How should I prepare for my appointment?
Please arrive with clean skin and avoid makeup, exfoliating acids, retinoids, benzoyl peroxide, or harsh scrubs for 72 hours prior.
This ensures your skin is calm, balanced, and ready to receive the full benefits of your treatment. If you’re using prescription skincare or acne medication, please let us know beforehand.
What should I avoid after my facial?
For the next 24–48 hours, avoid: sun exposure or tanning, steam rooms, saunas, or hot yoga, workouts, makeup (if possible), exfoliation or actives like retinoids, AHAs, BHAs, Vitamin C.
Your esthetician will give you personalized aftercare instructions to maintain your results and protect your skin barrier.
Do you accept walk-ins?
We operate by appointment only to ensure every client receives a private, personalized experience in our boutique skincare studio in Chicago.
Walk-ins are not available — however, you can easily book your appointment right here at any time.
We recommend scheduling online in advance to secure your preferred day and time.
Do I need to pay a deposit to book?
Yes. A small deposit is required to secure your appointment and is applied toward your final total. This ensures every client receives uninterrupted one-on-one care.
What forms of payment do you accept?
We accept all major credit and debit cards as well as approved digital payments. Packages and skincare products can be paid for in-studio or online.
Can I get a facial if I’m pregnant or breastfeeding?
Yes, we offer pregnancy-safe facials using gentle, effective ingredients.
Please inform us before your appointment so we can adapt the treatment to keep you and your baby completely safe.
Should I avoid any medications before receiving a facial?
If you are using prescription acne treatments, retinoids, Accutane, or other medical-grade topicals, please let us know before your service.
We will adjust your facial to ensure your skin remains safe, calm, and supported.
Where are you located?
We are located in West Town at: 1704 W Chicago Ave
Chicago, IL 60622
Do you offer facials for teens?
Yes, our teen facials are gentle, supportive, and educational. We help teens understand their skin, improve confidence, and establish healthy habits early. This service is ideal for acne-prone or sensitive teen skin.
Can I purchase skincare products at the studio?
Yes. We carry professional-grade skincare selected to complement your treatment and help you maintain your glow at home. Your esthetician will always guide you toward the products that best support your skin goals.
You can also buy your skincare online — click here for easy ordering anytime.
Do you sell gift cards?
Yes, we offer digital and physical gift cards that you can purchase directly here anytime.
They’re available year-round and make the perfect gift for birthdays, holidays, special occasions, or simply sharing a moment of self-care with someone you love.
Gift cards can be used for any of our, skincare services, or products, making them a beautiful, thoughtful way to treat someone to the Yano experience.